Course Categories

1 Category / 7 Courses

Performance Management

Performance management (PM) includes activities which ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on the performance of an

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1 Category / 5 Courses

Effective Communication

Effective communication is the process of exchanging information, both verbal and non-verbal, within an organization. An organization may consist of employees from different parts of the society. In

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1 Category / 5 Courses

Client Relationship/Selling Skills

Customer relationship management (CRM) is an approach to managing a company's interactions with current and future customers. It often involves using technology to organize, automate, and synchronize

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1 Category / 4 Courses

Leading vs Managing

Have you ever wondered if there is a difference between Leading and Managing and then wondered if there is, when should I be leading and when should I be managing? Of course there is a difference

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1 Category / 3 Courses

Motivation

Motivating others can be one of the most challenging and demanding pastimes of any manager. The trick is to know and understand what gets people out of bed every day to come to work, in other words

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1 Category / 4 Courses

Managing Change

There are those who thrive on change and those who fear it. Whatever the approach there is nothing as constant as change and it is not going to go away. Having some idea of what happens when we are

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1 Category / 4 Courses

Creating & Managing Successful Teams

Today perhaps more than at any other time, creating an effective team is critical; especially if the team is cross functional. High Performing Teams are rare but they can be created and managed and

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1 Category / 7 Courses

Managing Your Career

I wonder how many employees feel it is the responsibility of the organisation to manage their career. Those who take personal responsibility for their career, who actively pursue and create

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Negotiation Skills

Topic sessions:

  1. Effective negotiation approaches
  2. Negotiation styles/game playing
  3. Use of question
  4. Bargaining
  5. Creating WISE deals
  6. Handling objections
  7. Price negotiations/common mistakes
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1 Course

Demo

Preview selected courses here and discover what we are offering with our online training courses.

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