Newest Courses

More Courses From Us

Wednesday, 15 November 2017 15:31

Telephone Techniques

In this session we discover how to build rapport on the telephone, how to use silence and how

to transfer our enthusiasm. We cover basic do’s and don’ts to help delegates use the voice to attract questions and further interaction.

 

Below is a short sample from this session 

Last modified on Wednesday, 02 June 2021 13:23